C114 hearing on January 17 morning news (Li) Henan Communications Authority, Telecommunications Services of Henan province in 2010 all the targets to reach or exceed the requirements of telecom service specification, the province more than 95 network connection rate %, the average customer service hotline connection rate reached 97.1%, human services, connection rate reached 92.9%.
Henan Communications Authority said in 2010, careful organization in the Communications Administration of Henan Province, the province launched the telecommunications industry to further the implementation of solid regulate telecommunications services special events, quality of telecommunications services has been enhanced further establish a good image of the industry.
At the event, Henan Province, basic telecommunications operating companies within the full implementation of specifications, the province's network of more than 95% connection rate, customer service hotline rate reached 97.1% on average, human services, connection rate reached 92.9%.
the same time, the Ministry of Industry and Information Technology, the provincial center of telecommunications users receiving complaints received various types of telecommunications users in Henan Province, respectively, compared with 2009 complaints dropped by 18.9% and 51.6%, the company received complaints from telecom users down 41.3% year on year.
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